Frequently Asked Questions

FAQs

Please see some answers to our commonly asked questions.

Manage your membership
Please see our resources and tips to manage your membership via our Active World app.

Learn More


Contact Us
We are always interested in your feedback to help improve the services at Yarra Centre. Please talk to one of our friendly staff members or submit an enquiry via the Get in Touch page.

Get In Touch

Our pool temperatures are monitored daily, however may fluctuate slightly due to weather.

25m Indoor Pool – 29.5°C
Leisure Pool – 31°C
Toddler Pool – 31°C

No, only one person per visit pass.

Yes, we do! We have QR Codes at the reception for you to sign in with your membership app.

If you’re attending a group exercise class (Aqua/Yoga/Pilates or Gym) sign into the Gym. If you’re only using the pool to swim, sign into the Pool.

We do offer a Community Partners (corporate) membership offer for local businesses and employees, conditions apply, please contact us on info@yarracentre.com.au for more information. 

We accept the following concession cards on the criteria that they have a valid expiry date and that the card is shown upon your first visit for new concession memberships or each casual visit to the centre:

  • Health Care card
  • Pensioner & Senior card
  • Student card

Yes, members can place their membership on hold for up to 6 weeks per year for a fee of $5 per week. This can be self-managed via our Active World app, please see more information and directions on our Manage My Membership page.

Manage my Membership

As part of your membership agreement, we require 30 days written notice for any cancellations. You must fill in a cancellation request form through our website which can be found here Cancellation Request

There are no cancellation fees. If your cancellation is due to a medical emergency or of a similar nature, please contact management with the details to discuss your options.

Become a member

We have a range of memberships to suit all fitness goals and budgets.
Join our community today.

Memberships